One of the main reasons why my husband and I have been loyal to PLDT for many years now is that we rarely encounter internet issues from them. A few months ago, however, it happened – we had this LOS red signal on our modem. Thankfully, PLDT’s customer service was quick to accommodate us. Still, the cause of the problem was something out of their control – someone in our barangay intentionally cut wires which unfortunately affected many PLDT users near our area.
Our internet connection was fixed after a week but it was really a hassle considering we’re working from home and we’re homeschooling. This issue is actually common that’s why hearing about the “Oplan Kontra Putol” campaign is quite a relief.
Oplan Kontra Putol is a campaign that condemns illegal cable cutting as a “disservice to customers.” PLDT has joined other cable and telecommunications providers in the country in embarking on this campaign.
Oplan Kontra Putol will pursue a comprehensive consumer education program as well as the deployment of efficient security and patrolling systems and tighter collaboration with local authorities and government units.
The campaign members also sought assistance from law enforcement agencies, calling on officials to implement Republic Act 10515 or the Anti-Cable Television and Cable Internet Tapping Act of 2013, which criminalizes intentional cable cutting.
The campaign members also sought assistance from law enforcement agencies to implement Republic Act 10515 or the Anti-Cable Television and Cable Internet Tapping Act of 2013, which criminalizes intentional cable cutting. At present, perpetrators of such incidents usually face charges ranging from theft to qualified theft, or malicious mischief, which is all covered by the Revised Penal Code.
The campaign members also call on barangays and LGUs to encourage their constituents and communities to be vigilant and to immediately report suspected and actual incidents of intentional cable cutting to local officials, local police, and respective service providers.